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Job rotation tends to increase productivity and decrease supervisory workload.

A) True
B) False

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Which of the following statements is true regarding job sharing?


A) It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.
B) It is also called cross-training.
C) It allows two or more individuals to split a traditional 40-hour-a-week job.
D) It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level.
E) Job sharing is a method of job enrichment.

F) A) and B)
G) B) and E)

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According to research findings, which of the following is more likely to be motivating for the employees in the long run?


A) commissions
B) merit-based pay
C) recognition
D) bonuses
E) stock options

F) B) and D)
G) A) and B)

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Patrick and Allison work at a local car dealership as sales persons and are paid on both salary and commission. What type of pay related motivation is being used?


A) variable-pay program
B) internal equity
C) external equity
D) skill-based plan
E) flexible benefits

F) A) and E)
G) C) and E)

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Job rotation allows two or more individuals to split a traditional 40-hour-a-week job.

A) True
B) False

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A ________ pay plan pays for individual performance based on performance appraisal ratings.


A) piece-rate
B) merit-based
C) skill-based
D) profit sharing
E) competency-based

F) A) and B)
G) C) and D)

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The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job?


A) combining tasks
B) forming natural work units
C) establishing client relationships
D) expanding jobs vertically
E) opening feedback channels

F) C) and D)
G) B) and E)

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Which of the following statements is true regarding participative management?


A) Participative management typically has only a modest influence on variables such as employee productivity and motivation.
B) The two most common forms are works councils and board representatives.
C) It is called "the most widely legislated form of employee involvement around the world."
D) Research evidence on participative management indicates that it is a sure means for improving employee performance.
E) Participative management involves few representatives of workers sitting on the company's board of directors.

F) A) and D)
G) A) and E)

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What is representative participation? Discuss its influence on workers.

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Almost every country in Western Europe r...

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In the job characteristics model (JCM) , which three core job dimensions combine to create meaningful work?


A) autonomy, task identity, and feedback
B) skill variety, autonomy, and task significance
C) skill variety, autonomy, and feedback
D) feedback, task identity, and task significance
E) skill variety, task identity, and task significance

F) All of the above
G) B) and C)

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Job enrichment increases the degree to which the worker controls the ________.


A) planning, execution, and evaluation of the work
B) planning, execution, and evaluation of company plans
C) horizontal integration of his or her tasks
D) evaluation of his or her peers
E) feedback that a worker receives from his or her supervisor and peers

F) A) and E)
G) A) and B)

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How are flexible benefits linked with expectancy theory?

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Giving all employees the same benefits a...

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________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.


A) An employee stock ownership plan
B) Gainsharing
C) Profit sharing
D) A piece-rate pay plan
E) A merit-based pay plan

F) A) and B)
G) A) and C)

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Laura only makes minimum wage, but she loves her job. Her supervisor regularly compliments her and she has been chosen employee of the month twice this year. Based on this information, which of the following is most likely to be the reason Laura likes her job?


A) recognition
B) motivation
C) goal setting
D) empowerment
E) autonomy

F) B) and E)
G) C) and D)

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An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.


A) flextime
B) job sharing
C) job rotation
D) telecommuting
E) job enrichment

F) C) and D)
G) B) and D)

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According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.


A) task significance
B) autonomy
C) feedback
D) task identity
E) skill variety

F) B) and E)
G) C) and D)

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Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.


A) sharing
B) enrichment
C) centralization
D) enlargement
E) rotation

F) A) and B)
G) A) and E)

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Jason works at home at least 2 days a week on a computer linked to his employer's office. He goes to work at odd hours and returns as he pleases. Which of the following terms accurately represents Jason's work arrangement?


A) autonomy
B) job sharing
C) flextime
D) telecommuting
E) task identity

F) A) and B)
G) A) and C)

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Skill-based pay encourages employees to concentrate on one or two highly desirable skills.

A) True
B) False

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Research studies suggest that employee experience of meaningfulness, responsibility, and knowledge of results is the same regardless of whether the team is working together face-to-face or within a virtual environment.

A) True
B) False

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